Thursday, 31 May 2018
Starbucks shuts 8,000 US stores for race training
Coffee chain Starbucks shut all 8,000 company-owned branches in the US on Tuesday for an afternoon to carry out "racial bias" training. About 175,000 employees are taking part. The aim is to prevent discrimination in Starbucks cafes. The move comes after the firm had to apologise over last month's arrest of two black men who were waiting to meet someone in a Starbucks in Philadelphia. Following the incident, protesters have been calling for a Starbucks boycott.
Starbucks's CEO Kevin Johnson apologised on behalf of the company, promising to take action. Starbucks cafes shut across the US at about 14:00 local time on Tuesday, 29th May. Employees were taught how to handle unconscious bias, in an effort to ensure all customers are treated fairly.
The closure could cost an estimated $20m (£15m) in lost sales.